FAQ
What is the advantage of genuine lubricants in comparison with other oil brands?
(a) Genuine lubricants are developed by Car Manufacturer’s engineers together with the vehicle.

Every type of oil or fluid is specially formulated for each particular type of engine, transmission, differential or suspension. Non-genuine lubricants are too generalized and cannot ensure perfect match of oil with the sensitive modern car mechanisms. With Engine Oils, the use of non-genuine product is not so crucial – you can use aftermarket oils as long as you choose proper viscosity and grade. However, with Transmission Fluids, you have to be very careful. There is no “perfect oil” which can suit all types of transmissions of all auto brands. Non-genuine fluids cannot guarantee 100% compliance with numerous original transmissions of different Car Manufacturer’s, and thus cannot guarantee their maximum performance. Very often the use of cheaper non-genuine transmission fluids instead of the “prescribed” genuine ones, causes malfunctions or even breakage of the auto shift. One of the typical malfunctions, or should we say “sad consequences” of using wrong transmission fluids is AT shock, which can not be repaired. We would like to join the Manufacturers’ numerous service manuals and give you the same advice – if you love you vehicle and want to drive with confidence, USE GENUINE FLUIDS.

(b) If you are a wholesaler or a retailer of automotive goods and you are planning to sell lubricants, you have a huge advantage in selling genuine oils – they are easier to sell comparing to other brands. “There are so many different oil brands in the shop, which should I chose? Which one is best for my car?”-this is what an average car user thinks about when the time comes to change the oil or fluids in the car. If the person drives a Toyota, the answer will be found automatically when he, or she sees a steel can with Toyota mark, saying “Toyota Genuine Motor Oil”. All genuine oils carry the Manufacturer’s name and mark which is an advertisement in itself. Actually, the best advertisement possible! Genuine oils will obviously stand out of other oils at the shelf, so you will have a chance to get all Toyota, Nissan, Honda, Mitsubishi, Subaru, Mazda, Suzuki and Isuzu users in your area. The strategy is simple - the name and mark on the can of oil correspond to those on the car the “client” is driving. Castrol is an excellent oil, but there is no car manufactured under Castrol’s name. Meanwhile, there is an excellent genuine oil carrying Toyota name, and hundreds of thousands of cars manufactured by Toyota.

(c) When you buy genuine oils from Japan in original Japanese packing, you can be 100% sure that you are buying the genuine product, not a counterfeit. All oils manufactured in Japan are securely protected from unauthorized copying – all oils are packed in steel cans, pails or drums and contain the part number. The text and the picture are printed on the steel with the use of advanced printing technologies, which are impossible to imitate with perfect accuracy. Besides, most of genuine oils are sealed with a special Manufacturer’s cap. Please note, that Japan does not manufacture genuine lubricants in plastic package. Genuine oils in plastic package are manufactured in Europe and the U.S., and unfortunately have no protection against unauthorized copying. A paper label with name of the oil is simply glued on the plastic bottle, which makes it very simple to copy it. This explains the abundance of cheap “genuine oil” counterfeits in plastic bottles at the market.

When you buy genuine oils directly from Japan, you securely protect yourself from buying a counterfeit.
Can I make a purchase on L/C terms?
No, currently we do not work with L/C. Please make the payment by TT.
What is the minimum quantity of order?
20ft container
Can I purchase a 40ft container of lubricants?
No. Lubricants are very heavy and are always transported by 20ft containers.
Can I make a mixed order of different brands and lubricants types?
Of course!
Can you send us free samples?
No, we do not provide free samples. You can purchase a sample if you want, in this case we will charge you both the cost of the oil and shipping. Please note that in Japan engine oils and fluids are classified as flammables and can not be easily shipped by air mail. The samples can only be shipped by sea and land. It may take up to 2 months to deliver the samples, depending on your location, and usually it is a very expensive procedure.
How soon will the lubricants be delivered to the destination port?
It depends on the stock availability. Usually the lubricants are ready for shipment in 2 weeks after receiving the payment. It takes 1-4 more weeks for the container vessel to deliver the lubricants to the destination port, depending on your location.
Can I become your agent in my country?
Yes! We are interested in long-term business and our policy is 1 customer per 1 country.
If you buy regularly we will not sell to anyone else in your country to protect your business.

   
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